Payment receipts
When an invoice is paid, your customer gets a receipt by email automatically — no action from you. The receipt confirms the amount, the method, and the reference, so both sides have a record.
When a receipt is sent
- The moment an invoice transitions to Paid — whether the customer paid by card on the public link, or GM confirmed the payment with Paystack on a re-check.
- It is sent once. If the payment is confirmed again through another path, GM does not resend — no duplicate receipts.
- The email shows the amount paid, the payment method, the reference, and your business name and email so the customer knows who it is from.
Card vs manual: receipts are emailed for card payments taken through GM. If you mark an invoice paid manually (EFT or cash), the invoice itself is the record — send the customer the public invoice link or the PDF as their proof of payment.
Two kinds of receipt — don’t mix them up
Receipts to your customers (above) are for invoices you raise. Separately, GarageManager emails you a receipt each time your own subscription renews — numbered RCP-YYYYMMDD-XXXXXX with a PDF attached. That one is about the money you pay us, not the money your customers pay you.
For getting paid in the first place, see Mark an invoice as paid and Sharing a customer-facing invoice link.