Client locations and the booking flow

A client’s address matters for two things: mobile and on-site jobs where you charge a call-out, and the online booking page where new customers come to you. Here is how locations and bookings fit together.

Client address

Add an address when you create or edit a client. For a workshop customer it is just a contact detail; for a mobile mechanic it is where the job happens. It is optional, but worth capturing if you do any on-site work.

Call-out pricing

Set your call-out defaults under Settings → Business & Billing → Pricing defaults:

Call-out fee (base) — the flat fee for travelling out.
Free radius — distance covered by the base fee before per-km kicks in.
Per km after radius — the rate beyond the free radius.

These prefill a call-out line on new quotes and invoices (on paid plans with auto-fill on), which you can edit per job. Automatic distance calculation from the client address is on the roadmap — for now the per-km figure is stored and you set the call-out amount per job.

The online booking page

On PRO and ENTERPRISE you get a public booking page customers can use to request a service. They enter their name, contact details, vehicle, the service they want, and a preferred date. Requests land on your Online Bookings board.

Your business name, address, and phone show at the top of the booking page, so customers know where they’re booking and can call instead if they prefer. Set those under your business details.